Our foodbank works using a voucher referral system. Find out more about how we work.
We know that anyone can find themselves at crisis point for a number of different reasons.
In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis.
Our foodbank works with a number of different agencies, such as Citizens Advice, children’s centres and health visitors. You may already be involved with such an agency so ask your advisor / mentor etc. if they hold Neath Foodbank vouchers you could use.
Our main referral agency is the One Stop Shop at the Neath Council buildings (Civic Centre) near Wilko. They should be able to help or know where best you can go to get assistance. You will need to provide financial details to prove you are eligible. A map to the Civic Centre if you need it: https://binged.it/2gSOE0q
If you need to find out more about the agencies that hold our vouchers and how you can get help, please contact us.
When you visit a referral agency they will take some basic details from you to complete the voucher. This will help them to identify the cause of your crisis and offer practical guidance. It also means we are able to prepare suitable emergency food for the right number of people.
If you are a referral agency and would like to become a registered voucher holder for our foodbank, please contact us to find out more.