Get Help

How to get help

If you need help from our foodbank there are a few simple steps to follow.

The most important step is to get a foodbank voucher.

We work with local agencies so we can give you the support you need. If the agency feels you’re struggling to put food on the table, they will give you a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. We work with a number of different agencies, including: Tai Tarian, Coastal, Calan DVS, Housing Options, Dyfodol, Adferiad (WCDA), Neath Port Talbot Borough Council, People Plus, Citadel, Thrive, Llangatwg, Melyn Community Trust, Welfare Rights, Citizens’ Advice, and local area coordinators.

1. Get in touch with us.

If you call or email our foodbank we can talk through your situation and put you in touch with a suitable local agency.

2. Arrange a visit to the referral agency.

They will discuss your situation and supply you with a foodbank voucher where appropriate.

3. Bring  your foodbank voucher to us 

You can find our location and opening times here. When you arrive, our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can. Our aim is to provide non-judgemental support at the point of crisis.

If you have any further questions our FAQ’s page may help, or give us a call.


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